Koa Process is the brainchild of seasoned Kama’aina entrepreneurs and digital transformation thought leaders who see the value in providing world-class process expertise from a local team that understands Hawaii business.  We get that processes are the backbone of how your business operates in the field and in the office.  We also recognize that improving customer facing experiences is almost impossible to do without efficient human-centered processes driven by technology.  Koa Process was launched to meet these challenges by:

Identifying opportunities and quantifying a business case for transformation

Designing better processes and experiences driven by technology

Providing affordable resources to build, execute and rollout well adopted change

Accessibility to high-performance business technology is no longer exclusively within the reach of large corporate budgets.  Cloud applications, software as a service (SaaS), enterprise resource planning (ERP}, reservations and revenue systems, self-service business intelligence and simplified systems integrations have all resulted in the ability for small to medium businesses to afford and scale meaningful transformation.  Koa Process uses these advances to create high performing organizations with a culture of continual transformation at an affordable price. 


Our local project team will work with your business to create a transformation strategy; design processes and systems to realize that strategy; and implement and monitor the strategy.  We will partner with global software developers and cloud app configuration specialists to deliver world class results.